Does a Rental Piano Need Tuning? Who Tunes It and Who Pays?

Piano Rental Knowledge · PNR-017

Does a Rental Piano Need Tuning? Who Tunes It and Who Pays?

What renters should know before receiving an acoustic piano at home, including tuning after delivery, responsibility for additional costs, and how to help the piano stay in tune.

Quick answer

An acoustic rental piano needs tuning after it has been delivered and installed. Churairat Music provides one tuning on the delivery day. This is included in the THB 2,500 two-way upright-piano delivery charge within Bangkok. Moving the piano up or down floors is not included.

After the rental begins, any additional tuning requested by the renter is paid by the renter and must be performed by Churairat Music’s piano technicians.

Piano tuning

What does piano tuning mean?

Piano tuning means adjusting the tension of individual strings so that the pitches relate correctly to one another. A piano has many strings under high total tension, so tuning requires specialist tools, experience, and an understanding of the instrument’s structure.

Tuning is not simply a matter of matching one note to a meter. The relationship between pitches across the entire keyboard must be adjusted systematically. Renters should not attempt to tune the piano themselves or ask an unqualified person to do it.

A piano technician tuning an acoustic upright piano after home delivery

Why does a rental piano need tuning after delivery?

Vibration during transport may slightly change string tension.
Temperature and humidity at the new location may differ from the previous location.
The piano needs to adjust to its environment after installation.
An uneven or unstable floor may affect the instrument’s use.
The team must check the piano after transport before normal use.

Even if a piano was tuned before leaving its previous location, it should be checked and tuned again after installation because both the move and its environment have changed.

When is the piano tuned, and who performs the work?

Tuning on the delivery day

The technician tunes the piano once it has been placed in its intended position. Within Bangkok, this tuning is included in the delivery charge.

Churairat Music technicians

Our technicians know the piano’s condition, service history, and the appropriate procedure for each rental instrument.

Do not move or arrange repairs yourself

After tuning, do not move the piano yourself. An outside technician may not tune or repair the instrument because this could cause damage and breach the rental conditions.

Which costs are already included?

Item Condition
Two-way upright-piano delivery THB 2,500 within Bangkok only. Moving up or down floors is not included.
Tuning on the delivery day One tuning is included in the delivery charge above.
Additional tuning after use begins Paid by the renter and performed only by Churairat Music’s piano technicians.
Moving the piano within the property or to another location Contact the company for a new service assessment before moving it.

Outside Bangkok: Rental, delivery, tuning costs, and conditions may differ. Please ask our team before signing the agreement.

When might additional tuning be needed?

  • The piano has been rented continuously for a long period and its sound begins to change.
  • Room temperature or humidity changes significantly.
  • The piano is moved to another position, home, or location during the agreement.
  • The piano is struck or another unusual incident occurs.
  • Some notes no longer sound properly related to others.
  • A technician determines that further adjustment is needed for its use.

If you notice a problem, record a video or audio clip and send the piano model, the date the issue began, and details of any preceding event to our team. Do not arrange for an outside technician to work on the piano.

An acoustic upright piano in a room with suitable temperature and humidity

Do acoustic, silent, and digital pianos require the same tuning?

Piano type Acoustic tuning required? What to do if the sound is abnormal
Acoustic Upright Piano Yes Use only Churairat Music’s piano technicians.
Silent Piano in acoustic mode Yes The acoustic strings and mechanism still require tuning.
Silent Piano in headphone mode The digital sound does not require string tuning. Contact our team if the digital system or headphones are not working correctly.
Digital Piano No acoustic tuning is required. Check the power supply, speakers, settings, and electronic system according to the symptoms.

Signs that the piano may need checking or tuning

Notes or chords sound different

A single note appears to have a wavering or doubled sound, chords are less harmonious, or one keyboard range is noticeably higher or lower than another.

The change follows an environmental event

The sound changes after the piano is moved, after a significant weather change, or after the instrument is struck.

The player or teacher notices it

A teacher or player notices that the pitches no longer relate correctly. Contact the team and provide details of the symptoms.

An unusual sound is not always a tuning problem. It can sometimes come from the mechanism, a vibrating material, or an object near the piano. Let our team review the information before deciding on the cause.

How can you help the piano stay in tune longer?

  • Place it on a level, stable floor.
  • Keep it away from direct sunlight.
  • Do not place it under an air conditioner or where water may drip.
  • Avoid areas with high or rapidly changing humidity.
  • Do not place it beside a frequently opened door or window.
  • Do not move it after installation and tuning.
  • Do not place drinks, vases, or containers of water on the piano.
An acoustic piano placed in a suitable position inside a home

How should you prepare before the technician arrives?

Clear enough space around the piano for the technician to work.
Remove books, decorations, and other items from the piano.
Reduce background noise in the room during tuning.
Tell the technician about any symptom or keyboard range that sounds unusual.
Arrange for a contact person to be present at the appointment time.
Do not move the piano before or after tuning without informing the team.

Monthly rental and deposit

Example model Monthly rental Deposit
Japanese Piano THB 990 THB 20,000
Kawai THB 2,000 THB 30,000
Yamaha U1 THB 2,500 THB 35,000
Yamaha U3 THB 3,500 THB 45,000

The THB 2,500 two-way upright-piano delivery charge includes one tuning on the delivery day within Bangkok only. Moving up or down floors is not included. Any additional tuning requested after use begins is paid by the renter.

Benefits for monthly renters

Book Benefits

One Book Benefits Code gives a discount equal to half a month’s rental. Two Codes give a discount equal to one month’s rental.

View Book Benefits details

Interest on the deposit

A deposit paid by cash or bank transfer receives 5% interest per year, subject to the applicable conditions.

Rent before purchasing

If you decide to purchase within six months, up to six months of rental payments may be credited toward the purchase price, subject to the applicable conditions.

Churairat Privilege Coupon

Monthly renters receive a Privilege Coupon that may be used as a discount on a future participating product or service, subject to the applicable conditions.

View Privilege Coupon details

Frequently asked questions

Does an acoustic rental piano need tuning?

Yes. It needs tuning after delivery and installation so that it is suitable for its new location.

Is tuning included in the delivery charge?

The THB 2,500 two-way upright-piano delivery charge within Bangkok includes one tuning on the delivery day. Moving up or down floors is not included.

Who tunes the rental piano?

Only Churairat Music’s piano technicians.

Can the renter arrange an outside technician?

No. This could damage the piano and breach the rental conditions.

What should I do if the piano sounds out of tune during the rental?

Record a video or audio clip and contact our team. Include the piano model, the date the issue began, and details of any preceding event so that the cause can be assessed.

Is there a charge for additional tuning?

Yes. After use begins, additional tuning requested by the renter is paid by the renter and must be performed by Churairat Music’s piano technicians.

Will the piano need tuning after it is moved to another room?

Contact the company before every move. The piano may need checking and additional tuning afterward, depending on the circumstances.

Does a Silent Piano need tuning?

Its acoustic section requires tuning because it still has real strings and an acoustic mechanism. The digital sound in headphone mode does not use string tuning.

Does a Digital Piano need tuning?

No acoustic tuning is required. If the sound is abnormal, the power supply, speakers, settings, or electronic system should be checked.

Can the piano be moved after tuning?

Do not move it yourself. If its position must change, contact the team so that the correct procedure can be assessed.

Summary

An acoustic rental piano needs tuning after delivery and installation. Churairat Music provides one tuning on the delivery day, included in the THB 2,500 two-way upright-piano delivery charge within Bangkok. Moving the piano up or down floors is not included.

After use begins, any additional tuning requested by the renter is paid by the renter and must be performed by Churairat Music’s piano technicians. Outside technicians may not be used. Keeping the piano in a suitable position and not moving it after tuning can help maintain stable sound and reduce unnecessary additional tuning.

Would you like to rent a piano or report an unusual sound?

Send the piano model, a video or audio clip, the date the issue began, and details of any preceding event to the Churairat Music team via LINE.

Contact us via LINE